This is not our first look at problems with communications service in rural Mendocino County, California, but we continue to see concerning stories coming from it. The tenuous situation along the North Coast, where large private providers have refused to invest in redundant networks, is heightening concern among first responders, community leaders, and citizens.

The problem stems from the tendency of incumbents to neglect existing copper systems that need to be replaced with fiber based VoIP. Randy MacDonald, assistant fire chief of the Camptche Volunteer For Department of rural Mendocino County recently presented the department's concerns to congressional and regulatory staff in D.C. The Press Democrat quoted him in a recent article that examines the issue in their region:

“We’ve built a second-to-none 911 system,” MacDonald said. But “we’re almost by default allowing it to become degraded as technology changes.”

For decades, people have been paying bills with an expectation that they were helping to maintain the network. Uncle Sam has spent billions subsidizing carriers to ensure the network worked. But now it seems that some carriers are preparing to harvest as much as they can without delivering reliable communications to those paying the bills:

Verizon’s biggest union, the Communication Workers of America, has accused the company of refusing to fix broken copper lines and pushing customers to move to fiber or wireless systems. Verizon has flatly denied the charges.

Some, like MacDonald, believe other telecommunications corporations are attempting to abandon their copper systems through neglect.

“There is a lot of concern the telecom giants are basically allowing the copper infrastructure to just deteriorate,” Mendocino County Supervisor John McCowen said.

The FCC knows that there is growing concern over the attitude of the incumbents. In order to address some of these problems in Mendocino and similar rural areas as we trade in copper for glass, in August the FCC adopted a number of rules for carriers:

This is not our first look at problems with communications service in rural Mendocino County, California, but we continue to see concerning stories coming from it. The tenuous situation along the North Coast, where large private providers have refused to invest in redundant networks, is heightening concern among first responders, community leaders, and citizens.

The problem stems from the tendency of incumbents to neglect existing copper systems that need to be replaced with fiber based VoIP. Randy MacDonald, assistant fire chief of the Camptche Volunteer For Department of rural Mendocino County recently presented the department's concerns to congressional and regulatory staff in D.C. The Press Democrat quoted him in a recent article that examines the issue in their region:

“We’ve built a second-to-none 911 system,” MacDonald said. But “we’re almost by default allowing it to become degraded as technology changes.”

For decades, people have been paying bills with an expectation that they were helping to maintain the network. Uncle Sam has spent billions subsidizing carriers to ensure the network worked. But now it seems that some carriers are preparing to harvest as much as they can without delivering reliable communications to those paying the bills:

Verizon’s biggest union, the Communication Workers of America, has accused the company of refusing to fix broken copper lines and pushing customers to move to fiber or wireless systems. Verizon has flatly denied the charges.

Some, like MacDonald, believe other telecommunications corporations are attempting to abandon their copper systems through neglect.

“There is a lot of concern the telecom giants are basically allowing the copper infrastructure to just deteriorate,” Mendocino County Supervisor John McCowen said.

The FCC knows that there is growing concern over the attitude of the incumbents. In order to address some of these problems in Mendocino and similar rural areas as we trade in copper for glass, in August the FCC adopted a number of rules for carriers:

Community Network Services (CNS) has been serving six rural southwest Georgia communities since the late 1990s. Recently, we learned that the network added two more communities to its service area when it took over a small municipal cable system in Doerun and purchased a private cable company in Norman Park.

CNS has been our radar since 2012 when we learned how Thomasville, Cairo, Camilla, Moultrie, Baconton, and Pelham joined together to create a regional network that reached into 4 counties. The network has brought better access to rural Georgia, improved educational opportunities, and helped lower taxes.

Mike Scott, Moultrie City Manager, gave us details on the expansions into both of these very small communities. Scott repeated the CNS philosophy:

We don't look at it as a just a business plan…we look at it as economic development for the entire county.

Doerun, population 774, had its own municipal DSL and cable TV system but it needed significant upgrades. Doerun also faced increased costs for content, technology, and personnel challenges, and customers wanted faster connectivity. CNS and the community of Doerun had discussed the possibility of a CNS take over of the system in the past but network officials hesitated to take on the investment until Doerun upgraded due to the condition of the system. Doerun's school was already connected to the CNS network.

In addition to the problems with the network, an upgrade required considerable make-ready work. CNS estimated that preparing existing utility poles for fiber would be expensive, according to Scott, and network officials did not feel comfortable making that additional investment. 

Like many other small rural communities, Doerun operates its own municipal electric utility. The electric system was also in need of upgrades but due to lack of available capital, the city would need to borrow to fund the work. CNS and Doerun worked out an agreement to transfer the cable TV and Internet access system to CNS for mutual benefit.

Community Network Services (CNS) has been serving six rural southwest Georgia communities since the late 1990s. Recently, we learned that the network added two more communities to its service area when it took over a small municipal cable system in Doerun and purchased a private cable company in Norman Park.

CNS has been our radar since 2012 when we learned how Thomasville, Cairo, Camilla, Moultrie, Baconton, and Pelham joined together to create a regional network that reached into 4 counties. The network has brought better access to rural Georgia, improved educational opportunities, and helped lower taxes.

Mike Scott, Moultrie City Manager, gave us details on the expansions into both of these very small communities. Scott repeated the CNS philosophy:

We don't look at it as a just a business plan…we look at it as economic development for the entire county.

Doerun, population 774, had its own municipal DSL and cable TV system but it needed significant upgrades. Doerun also faced increased costs for content, technology, and personnel challenges, and customers wanted faster connectivity. CNS and the community of Doerun had discussed the possibility of a CNS take over of the system in the past but network officials hesitated to take on the investment until Doerun upgraded due to the condition of the system. Doerun's school was already connected to the CNS network.

In addition to the problems with the network, an upgrade required considerable make-ready work. CNS estimated that preparing existing utility poles for fiber would be expensive, according to Scott, and network officials did not feel comfortable making that additional investment. 

Like many other small rural communities, Doerun operates its own municipal electric utility. The electric system was also in need of upgrades but due to lack of available capital, the city would need to borrow to fund the work. CNS and Doerun worked out an agreement to transfer the cable TV and Internet access system to CNS for mutual benefit.

Community Network Services (CNS) has been serving six rural southwest Georgia communities since the late 1990s. Recently, we learned that the network added two more communities to its service area when it took over a small municipal cable system in Doerun and purchased a private cable company in Norman Park.

CNS has been our radar since 2012 when we learned how Thomasville, Cairo, Camilla, Moultrie, Baconton, and Pelham joined together to create a regional network that reached into 4 counties. The network has brought better access to rural Georgia, improved educational opportunities, and helped lower taxes.

Mike Scott, Moultrie City Manager, gave us details on the expansions into both of these very small communities. Scott repeated the CNS philosophy:

We don't look at it as a just a business plan…we look at it as economic development for the entire county.

Doerun, population 774, had its own municipal DSL and cable TV system but it needed significant upgrades. Doerun also faced increased costs for content, technology, and personnel challenges, and customers wanted faster connectivity. CNS and the community of Doerun had discussed the possibility of a CNS take over of the system in the past but network officials hesitated to take on the investment until Doerun upgraded due to the condition of the system. Doerun's school was already connected to the CNS network.

In addition to the problems with the network, an upgrade required considerable make-ready work. CNS estimated that preparing existing utility poles for fiber would be expensive, according to Scott, and network officials did not feel comfortable making that additional investment. 

Like many other small rural communities, Doerun operates its own municipal electric utility. The electric system was also in need of upgrades but due to lack of available capital, the city would need to borrow to fund the work. CNS and Doerun worked out an agreement to transfer the cable TV and Internet access system to CNS for mutual benefit.

Community Network Services (CNS) has been serving six rural southwest Georgia communities since the late 1990s. Recently, we learned that the network added two more communities to its service area when it took over a small municipal cable system in Doerun and purchased a private cable company in Norman Park.

CNS has been our radar since 2012 when we learned how Thomasville, Cairo, Camilla, Moultrie, Baconton, and Pelham joined together to create a regional network that reached into 4 counties. The network has brought better access to rural Georgia, improved educational opportunities, and helped lower taxes.

Mike Scott, Moultrie City Manager, gave us details on the expansions into both of these very small communities. Scott repeated the CNS philosophy:

We don't look at it as a just a business plan…we look at it as economic development for the entire county.

Doerun, population 774, had its own municipal DSL and cable TV system but it needed significant upgrades. Doerun also faced increased costs for content, technology, and personnel challenges, and customers wanted faster connectivity. CNS and the community of Doerun had discussed the possibility of a CNS take over of the system in the past but network officials hesitated to take on the investment until Doerun upgraded due to the condition of the system. Doerun's school was already connected to the CNS network.

In addition to the problems with the network, an upgrade required considerable make-ready work. CNS estimated that preparing existing utility poles for fiber would be expensive, according to Scott, and network officials did not feel comfortable making that additional investment. 

Like many other small rural communities, Doerun operates its own municipal electric utility. The electric system was also in need of upgrades but due to lack of available capital, the city would need to borrow to fund the work. CNS and Doerun worked out an agreement to transfer the cable TV and Internet access system to CNS for mutual benefit.

Community Network Services (CNS) has been serving six rural southwest Georgia communities since the late 1990s. Recently, we learned that the network added two more communities to its service area when it took over a small municipal cable system in Doerun and purchased a private cable company in Norman Park.

CNS has been our radar since 2012 when we learned how Thomasville, Cairo, Camilla, Moultrie, Baconton, and Pelham joined together to create a regional network that reached into 4 counties. The network has brought better access to rural Georgia, improved educational opportunities, and helped lower taxes.

Mike Scott, Moultrie City Manager, gave us details on the expansions into both of these very small communities. Scott repeated the CNS philosophy:

We don't look at it as a just a business plan…we look at it as economic development for the entire county.

Doerun, population 774, had its own municipal DSL and cable TV system but it needed significant upgrades. Doerun also faced increased costs for content, technology, and personnel challenges, and customers wanted faster connectivity. CNS and the community of Doerun had discussed the possibility of a CNS take over of the system in the past but network officials hesitated to take on the investment until Doerun upgraded due to the condition of the system. Doerun's school was already connected to the CNS network.

In addition to the problems with the network, an upgrade required considerable make-ready work. CNS estimated that preparing existing utility poles for fiber would be expensive, according to Scott, and network officials did not feel comfortable making that additional investment. 

Like many other small rural communities, Doerun operates its own municipal electric utility. The electric system was also in need of upgrades but due to lack of available capital, the city would need to borrow to fund the work. CNS and Doerun worked out an agreement to transfer the cable TV and Internet access system to CNS for mutual benefit.

Community Network Services (CNS) has been serving six rural southwest Georgia communities since the late 1990s. Recently, we learned that the network added two more communities to its service area when it took over a small municipal cable system in Doerun and purchased a private cable company in Norman Park.

CNS has been our radar since 2012 when we learned how Thomasville, Cairo, Camilla, Moultrie, Baconton, and Pelham joined together to create a regional network that reached into 4 counties. The network has brought better access to rural Georgia, improved educational opportunities, and helped lower taxes.

Mike Scott, Moultrie City Manager, gave us details on the expansions into both of these very small communities. Scott repeated the CNS philosophy:

We don't look at it as a just a business plan…we look at it as economic development for the entire county.

Doerun, population 774, had its own municipal DSL and cable TV system but it needed significant upgrades. Doerun also faced increased costs for content, technology, and personnel challenges, and customers wanted faster connectivity. CNS and the community of Doerun had discussed the possibility of a CNS take over of the system in the past but network officials hesitated to take on the investment until Doerun upgraded due to the condition of the system. Doerun's school was already connected to the CNS network.

In addition to the problems with the network, an upgrade required considerable make-ready work. CNS estimated that preparing existing utility poles for fiber would be expensive, according to Scott, and network officials did not feel comfortable making that additional investment. 

Like many other small rural communities, Doerun operates its own municipal electric utility. The electric system was also in need of upgrades but due to lack of available capital, the city would need to borrow to fund the work. CNS and Doerun worked out an agreement to transfer the cable TV and Internet access system to CNS for mutual benefit.

Community Network Services (CNS) has been serving six rural southwest Georgia communities since the late 1990s. Recently, we learned that the network added two more communities to its service area when it took over a small municipal cable system in Doerun and purchased a private cable company in Norman Park.

CNS has been our radar since 2012 when we learned how Thomasville, Cairo, Camilla, Moultrie, Baconton, and Pelham joined together to create a regional network that reached into 4 counties. The network has brought better access to rural Georgia, improved educational opportunities, and helped lower taxes.

Mike Scott, Moultrie City Manager, gave us details on the expansions into both of these very small communities. Scott repeated the CNS philosophy:

We don't look at it as a just a business plan…we look at it as economic development for the entire county.

Doerun, population 774, had its own municipal DSL and cable TV system but it needed significant upgrades. Doerun also faced increased costs for content, technology, and personnel challenges, and customers wanted faster connectivity. CNS and the community of Doerun had discussed the possibility of a CNS take over of the system in the past but network officials hesitated to take on the investment until Doerun upgraded due to the condition of the system. Doerun's school was already connected to the CNS network.

In addition to the problems with the network, an upgrade required considerable make-ready work. CNS estimated that preparing existing utility poles for fiber would be expensive, according to Scott, and network officials did not feel comfortable making that additional investment. 

Like many other small rural communities, Doerun operates its own municipal electric utility. The electric system was also in need of upgrades but due to lack of available capital, the city would need to borrow to fund the work. CNS and Doerun worked out an agreement to transfer the cable TV and Internet access system to CNS for mutual benefit.

Community Network Services (CNS) has been serving six rural southwest Georgia communities since the late 1990s. Recently, we learned that the network added two more communities to its service area when it took over a small municipal cable system in Doerun and purchased a private cable company in Norman Park.

CNS has been our radar since 2012 when we learned how Thomasville, Cairo, Camilla, Moultrie, Baconton, and Pelham joined together to create a regional network that reached into 4 counties. The network has brought better access to rural Georgia, improved educational opportunities, and helped lower taxes.

Mike Scott, Moultrie City Manager, gave us details on the expansions into both of these very small communities. Scott repeated the CNS philosophy:

We don't look at it as a just a business plan…we look at it as economic development for the entire county.

Doerun, population 774, had its own municipal DSL and cable TV system but it needed significant upgrades. Doerun also faced increased costs for content, technology, and personnel challenges, and customers wanted faster connectivity. CNS and the community of Doerun had discussed the possibility of a CNS take over of the system in the past but network officials hesitated to take on the investment until Doerun upgraded due to the condition of the system. Doerun's school was already connected to the CNS network.

In addition to the problems with the network, an upgrade required considerable make-ready work. CNS estimated that preparing existing utility poles for fiber would be expensive, according to Scott, and network officials did not feel comfortable making that additional investment. 

Like many other small rural communities, Doerun operates its own municipal electric utility. The electric system was also in need of upgrades but due to lack of available capital, the city would need to borrow to fund the work. CNS and Doerun worked out an agreement to transfer the cable TV and Internet access system to CNS for mutual benefit.