In 2016, El Paso County, Colorado, voters chose to opt out of the state’s restrictive SB 152. They are now allowed to use publicly owned infrastructure to offer connectivity to the public or to work with a partner who wants to do so. Now, the community is working on a Broadband Strategic Plan and asking residents and businesses to help. In order to get an idea of what connectivity is like across the county, they’ve created online surveys and are seeking input.

“We’d like as many residents and businesses as possible to complete the surveys so we have a clearer picture of where the needs are greatest,” said Jeff Eckhart, Executive Director of El Paso County’s Information Technology Division. Eckhart added, “we’ll also be interviewing business leaders, public safety agencies and other government agencies at the same time.”

As the county develops its Strategic Plan, they are also working with neighbor Teller County to improve connectivity in several areas that span both counties — Ute Pass and Cripple Creek.

The survey will be open until June 30th.

To take the residential survey go online to: https://www.surveymonkey.com/r/EPCResidential

Business owners and managers should go to: https://www.surveymonkey.com/r/EPCBusiness

In response to the FCC’s decision to end federal network neutrality protections, California and other states have introduced bills to fill the gap left by the Commission. Local communities who had flirted with the idea of publicly owned Internet infrastructure in the past have now taken a second and more serious look to counteract the FCC’s harmful policy shift. Assembly Member Ed Chau’s AB 1999, making its way through the legislative process, is opening possibilities for local communities to invest in their own Internet infrastructure. Chau recognizes that publicly owned networks are an option for more than network neutrality protections, especially in rural communities.

Attitude Adjustment

Our Christopher Mitchell travelled to California in May to testify about the bill as it worked its way through the committee process. AB 1999 could indicate that big telephone and cable companies now have less influence in state Capitols around the U.S. than in past years. We recently wrote about a New Hampshire bill that gives us similar hope — a piece of legislation signed by the Governor there that removed restrictions on local investment in broadband networks.

Like New Hampshire's SB 170, AB 1999 allows communities where big national providers don’t want to invest have more control over how they improve local connectivity. If passed, the bill will give California's community service districts the ability to develop public broadband networks and offer services. The language of the bill also requires that any networks developed by community service districts adhere to network neutrality rules.

Rural Communities Serving Themselves

Rural Pinetop residents are getting a glimpse of  the treatment they are going to receive from Suddenlink,  even before the ISP has started offering service in the small North Carolina community.  According to locals, Suddenlink subcontractors are busting water mains, connecting fiber without homeowner permission, and spreading lies about the Town’s favored community-broadband provider, Wilson's municipal network, Greenlight Community Broadband.

A Bright Economic Future For A While

Back in 2015, this tiny, low income, town felt grateful to receive Fiber-to-the-home (FTTH), symmetrical gigabit Internet service from their electric provider, the municipal electric utility from neighboring Wilson. Suddenlink had turned their back on local residents for years, and before Greenlight began serving the community, a good day of Internet service from incumbent CenturyLink brought them 2 Mbps upload speed. 

With high-quality connectivity from Wilson’s Greenlight, the town began envisioning a new economic future. They recognized the importance of high capacity upload speed as an economic development tool to attract the professional and creative class. They wanted to attract doctors, lawyers, engineers, and digital media artists from Greenville and Rocky Mount to their town where the cost of doing business was low and the quality of life was high.

Tech entrepreneurs and other businesses community leaders in Pinetops hoped to attract need high capacity upload to share data heavy files, such as  x-rays, and blueprints from a home office or other place of business.

"Whose Side Are You On?"

Rural broadband policy can be hard to explain. That’s why we made this fact sheet. It explains how rural America can have high-speed Internet service without breaking the bank. Give this to your neighbors, to your co-op board members, city council members, county officials, or state legislators.

Download the fact sheet.

Quick Answers to Common Questions

This fact sheet is full of information that answers common questions, such as: What is broadband? What is Fiber-to-the-Home? Who doesn’t have access? How much money does the government spend to improve Internet infrastructure? What can we do today?

The fact sheet also explains the role of cooperatives and municipal networks in bringing high-speed Internet service to rural communities. About 60 electric cooperatives and more than 200 telephone cooperatives have fiber projects. Many small towns have also built their own networks. Explore more on our Community Network Map.

Take Action

Host a screening of the “Do Not Pass Go” video to educate your friends and neighbors on these issues. We’ve made a guide on how to host a screening and generate conversation in your community.

Create a local group to discuss Internet access: Why does your town need high-speed Internet service? What resources do you have? How much funding do you need? Sometimes the data doesn’t match reality. It’s up to your community to find a way to get the connectivity you need.

More Resources

Thanks to the Blandin on Broadband Blog for bringing this report to our attention.

The University of Wisconsin Center for Cooperatives published a report, “Cooperatives and Rural Broadband: A Selective Survey,” in January 2017 on the role of cooperatives in providing broadband service. A Rural Cooperative Development Grant from the USDA (awarded in 2015) funded the project. The report offers step-by-step advice on broadband projects and dives into the details of Wisconsin’s cooperatives.

Key Takeaways

Researchers explore a select number of telephone and electric cooperatives across the country in order to determine the key factors that drive these rural institutions to provide broadband. They then bring this framework to look directly at Wisconsin’s 11 telecommunications and 24 electric cooperatives. 

Instead of focusing on residential service, the Center for Cooperatives narrows in on business parks and the economic development potential of broadband. Their research shows that telecom cooperatives are bringing gigabit connectivity to businesses in the least-densely populated areas. 

Electric cooperatives are also considering how to meet the demand for high-quality connectivity. The report offers an overview of the many ways electric cooperatives have become involved, from supporting local coalitions to offering Internet service themselves. 

For More Info

Read through to the end: the Institute for Local Self-Reliance even gets a shout-out as a resource. Also check out our rural cooperatives page for our latest research. The whole report is available on the University of Wisconsin Center for Cooperatives website.

National ISPs with millions of customers are some of the most hated companies in the U.S. Poor customer service, contract tricks, and a refusal to upgrade services are only a few of the common complaints from subscribers who are often trapped due to lack of competition. Frontier Communications is proudly carrying on that tradition of deficiency in Minnesota. In fact, the company’s excellence at skullduggery has drawn the attention of the state’s Public Utilities Commission (PUC), which launched an investigation into the service quality of Frontier this spring.

So Much Going On Here

While many of us are used to some level of poor service when it comes to the big ISPs, Frontier in Minnesota accumulated so many complaints, the PUC felt they had no choice but to take action. According to Phil Dampier from Stop the Cap!, the Commission received 439 complaints and negative comments in a five-week period in early 2018. Some but not all, of the types of issues that subscribers described included:

Over the past year, towns in rural areas of Maine have mobilized and are taking steps to improve local connectivity. The latest is the community of Penobscot, where the local Broadband Committee recently released a Request for Information (RFI) to seek out firms interested in helping them bring broadband to the coastal community. Responses are due by July 11, 2018.

Read the RFI.

Design and (Perhaps) Implementation

Primarily, the Committee seeks to find a firm interested in providing engineering design. Penobscot clearly states that their goal is to bring symmetrical service to every premise, that speeds are consistent and reliable, and that they expect to see proposals suggesting speeds higher than the FCC’s 25/3 broadband standard.

Like many of the smaller towns in rural Maine and elsewhere, Penobscot isn’t jumping at the chance to operate their own fiber optic network. They're hoping that respondents will be ISPs interested in also operating the network and offering services via the infrastructure.

Goals for Penobscot

According to the RFI, many of the 1,200 year-round residents support themselves with home-based businesses, one of the many sectors that require faster upload speeds for day-to-day operations. In addition to craft and artisans, seasonal businesses cater to tourists that visit each year. People in Penobscot feel that it’s time to take steps to attract younger families to keep the community alive and thriving and Penobscot understands that broadband is a priority for their target demographic. They also want to convince seasonal visitors to stay longer or relocate and free public Wi-Fi is a priority.

If you have fast, affordable, reliable Internet access, there’s a good chance you don’t live in rural America. With the exception of areas served by local municipal networks, cooperatives, and a few small independent ISPs, businesses and residents in rural areas suffer along with aging, slow, and often expensive connections. In a docu-series by Maria L. Smith, titled “Dividing Lines,” viewers get the opportunity to hear firsthand what it’s like for people who live in places where there is no high-quality connectivity. 

The docu-series uses the situation in Tennessee to focus on how big corporate ISPs like AT&T, Comcast, and Charter, heavily influenced the state legislature to revoke local telecom authority. The state is still subsidizing the big incumbents, but their not keeping their promises for better connectivity in rural Tennessee.

Smith describes her project and its purpose:

The online world is no longer a distinct world. It is an extension of our social, economic, and political lives. Internet access, however, is still a luxury good. Millions of Americans have been priced out of, or entirely excluded from, the reach of modern internet networks. Maria Smith, an affiliate of the Berkman Klein Center for Internet & Society and Harvard Law School, created Dividing Lines to highlight these stark divides, uncover the complex web of political and economic forces behind them, and challenge audiences to imagine a future in which quality internet access is as ubiquitous as electricity.

This four-part series is being deployed by organizations and community leaders across the country, from San Francisco to Nashville to Washington, DC, in an effort to educate stakeholders and catalyze policymaking that elevates the interests of the people over the interests of a handful of corporations. 

Watch the trailer:

If you are interested in hosting a screening of the capstone video, email [email protected]

Visit the website for a second trailer and to learn more.