On January 16th, Next Century Cities (NCC) launched a resource that will help communities of all sizes prepare themselves for the future. NCC's Becoming Broadband Ready: A Toolkit for Communities combines best practices and experiences from places across the country to assist local communities as they begin broadband projects.

Download the toolkit.

Ready, Set, Launch

In order to celebrate the new resource, learn about the content, and discover how the toolkit can be relevant to a range of projects, NCC hosted a launch event on January 16th. In addition to providing a demonstration that revealed the ease of using the toolkit, NCC brought community leaders to the event for a panel discussion. Dr. Robert Wack from Westminster, Maryland; Dan Patten from MINET in Oregon; and McClain Bryant Macklin from Kansas City participated on the panel hosted by ILSR’s Christopher Mitchell.

Panelists discussed the unique challenges they had encountered in their communities and how they overcame them along with the ways they addressed those challenges. In addition to issues that surrounded how they educated the community, panelists also talked about matters that influenced their choices of model, financial problems, and other issues. Below, you can watch the panel discussion, which include conversation on collaboration, information sharing, and other matters.

The Toolkit

Becoming Broadband Ready: A Toolkit for Communities is a comprehensive resource that covers considerations from early in the process to determining success throughout implementation. In addition to offering guidance with examples from across the country, the toolkit offers links to other resources, such as model ordinances, reports, podcasts, and organizations laser-focused on specific and relevant issues.

Despite the ongoing saga of what has become the longest government shutdown in U.S. history, elected officials and policymakers still managed to gather at Google’s Washington, D.C., office yesterday for the Opportunities for Bipartisan Tech Policy conference. The half-day conference, hosted by Next Century Cities, the American Action Forum, and Public Knowledge, aimed to identify areas of bipartisan consensus in the issues of rural broadband, data privacy, and spectrum policy and to discuss potential priorities for the new Congress.

Read about some key takeaways from the conference below. For the full experience, watch the video archive of the event.

Keynote Highlights

FCC Commissioner Jessica Rosenworcel’s opening conversation with Deb Socia of Next Century Cities touched on many of the topics that would be discussed throughout the day, including rural and tribal broadband access, data privacy and consumer protections, and efficient allocation of spectrum. Commissioner Rosenworcel also pointed out the importance of working with states and localities to improve the accuracy of federal broadband availability data in order to better direct resources to underserved communities. (Learn more about how the FCC data overstates broadband access.)

In the second keynote discussion, moderated by Will Rinehart from the American Action Forum, Robert McDowell, former FCC Commissioner and Partner at Cooley LLP, and Blair Levin, Senior Fellow at the Brookings Institution, spoke about the future of 5G and how to measure the success of broadband subsidy programs. When asked what his priorities would be if he were an FCC Commissioner, Levin replied:

“What I would do is free up the cities . . . I do think that city officials — they know more, they have the right incentives, and we’ve got to free them up. And the FCC is doing exactly the opposite"

Panelists Find Some Common Ground

Ever since the term “5G” came on the scene, the big ISPs have dedicated themselves to expanding hype about what the technology will accomplish, especially in rural areas. In a recent NBC News Signal segment, Dasha Burns took a look at rural and urban connectivity, the digital divide, and considered the demands and limitations of 5G.

She provides a simple explanation for why 5G can only have a limited impact in rural areas. She also touches on some of the issues that create parallels between the situation for people in urban areas who might not have access to 5G when it finally arrives. To address the urban component of digital equity, Burns went to Newark, New Jersey, and met with students who, due to economic limitations, rely on public access to the Internet.

Burns visits rural Minnesota to check out RS Fiber and talks with one of the many local people in the agriculture industry, a crop consultant, that needs high-quality connectivity from the broadband co-op. We get a peek inside the RS Fiber headquarters. For more on the rural Minnesota cooperative, download our 2016 report, RS Fiber: Fertile Fields for New Rural Internet Cooperative.

Check out the 5:25 minute video:

As they look back over their accomplishments, the Roanoke Valley Broadband Authority (RVBA) has more than the holidays to celebrate at the close of 2018. In addition to stimulating competition in the region, the RVBA network is attracting more investment and helping local nonprofits operate more efficiently.

Dual Purpose

For Feeding America Southwest Virginia in Salem, connectivity from RVBA is critical. “Without that Internet connection reliability, it would be very difficult for us to achieve our mission,” says IT Director Eric Geist. The food bank is one of the enterprise customers that the RVBA serves in the region, providing affordable access to organizations and institutions such as nonprofits, businesses, and institutions.

By providing affordable connectivity and services focused on the needs of businesses, the RVBA network has helped drive competition in the region. According to CEO Frank Smith’s research, prices have dropped 25 - 30 percent. The change squares with the RVBA mission to enhance and promote economic development by improving connectivity services and prices in Salem, Roanoke, and the counties of Roanoke and Botetourt. They've seen results in the past three years with greater expectations ahead.

The History

Before the network, the valley was caught in a connectivity “donut hole.” The populations in Salem and Roanoke had access to some cable Internet access and were large enough to prevent the region from obtaining grants to entice providers to upgrade. In 2013, local governments decided to work together to improve connectivity and funded a feasibility study, which recommended an open access network.

In a recent episode of the Community Broadband Bits podcast, host Christopher Mitchell spoke with Hank Blackwood from Dalton Utilities in Georgia about their publicly owned network, OptiLink. Hank described an upcoming milestone for the community of around 35,000 and a few surrounding rural areas with access to the network. Now it’s official — OptiLink is the first municipal network in the state that offers residential gigabit Internet access to subscribers.

Updates, Updates

Gigabit connectivity is coming on the heels of another improvement for OptiLink subscribers. This fall, officials at Dalton Utilities launched their new video product, VidLink. Hank described that the old video equipment needed a facelift after providing services to the community for 15 years.

With VidLink and the new subscriber base it began to attract, and the desire to give Dalton the economic development tools for a truly tech-centered economy, network officials decided it was time to expand gigabit connectivity. They had offered the service to businesses for about four years and on November 19th, 2018, officially launched residential symmetrical gig service.

Residential GIGLink service is an affordable $79.95 per month when bundled with VidLink and voice. Stand alone GIGLink service costs $84.95 per month.

Households can still sign up for three other symmetrical tiers as low as $41.95 per month for 50 Megabits per second (Mbps). Bundling with voice and video saves subscribers $5 per month.

It All Began With SCADA

As LUS Fiber approaches it’s 10th anniversary of bringing fast, affordable, reliable connectivity to the community, there’s a growing interest in their story. We’ve spoken with Terry Huval about the network that beat back the incumbents determined to see it fall. Now that he’s retired, Terry has the time to talk to other media outlets to tell the story of the network. Joey Durel, the City-Parish President who worked side-by-side with Terry and who has since stepped out of that role, is also making sure to share his wealth of knowledge so other communities can learn from Lafayette’s experiences.

The local Discover Lafayette podcast dedicated two episodes to the story of LUS Fiber this fall. Both Terry and Joey appeared along with attorney Pat Ottinger and Mayor-President Joel Robideaux to offer their perspectives on what the infrastructure has offered to the community.

Be sure to check out our extensive coverage on Lafayette and LUS Fiber, including our 2012 report, Broadband At the Speed of Light: How Three Communities Built Next Generation Networks.

Part one is 38 minutes, part two is 55 minutes.

Part one:

Terry Huval Shares History of LUS Fiber from Discover Lafayette on Vimeo.

Part two:

History of LUS Fiber - Part Two from Discover Lafayette on Vimeo.

Hartford, Connecticut, was abuzz in early November with policy and tech experts discussing the connectivity situation there and in the region. If you weren’t able to attend, or didn’t have the chance to stream it live, you can now watch video from the event.

The day is divided into a dozen separate videos, so if you’re interested in a specific panel discussion or presentation, you can easily find what you’re looking for.

Next Century Cities hosted the event along with Connecticut’s Office of Consumer Counsel and they described the event:

This one-day event brought together broadband champions from federal, state, and local government, as well as community leaders and policy experts. Features included a mayors’ panel, successful models in broadband deployment, E-Rate and funding opportunities, 5G and small cells, as well as an update about the recent municipal gain ruling in Connecticut.

Welcome with Cat Blake:

State Rep. Josh Elliot

Richard Kehoe for Sen. Richard Blumenthal

Mayors' Panel

Successful Models Panel

Shoutout to Janice Fleming

Municipal Gain Update by Joel Rosenthal

Dividing Lines Premiere

Financing and E-rate Panel

We came across this cool video shared by Taunton Municipal Light Plant (TMLP) in Taunton, Massachusetts, and wanted to share it. This quick vid reminds us that, even though the Internet may seem like “magic” because it connects us with other continents, it’s actually science, work, and investment.

BTW, What's Up in Taunton?

When we last checked in with TMLP in March 2018, they had just implemented a fiberhood approach to sign up residential subscribers. According to their website, people are responding; nine neighborhoods are connected and almost two dozen others are accepting applications. Once 25 percent of premises have submitted their applications for installation, TMLP provides a timeline for installation in the area. Eight neighborhoods in Taunton are already connected.

Taunton began with fiber connectivity for businesses in 1997 and began residential services by offering their Fiber-to-the-Home (FTTH) to an apartment complex. The complex and the first neighborhood they connected were situated near the community high school, already served by TMLP. Other institutions, such as a local hospital and associated clinics have also been signed up with TMLP fiber for years.

Keeping the Community Up to Speed, Affordably

TMLP offers symmetrical connectivity at either $34.95 per month for 50 Megabits per second (Mbps) or $69.95 per month for 1 gigabit. They also offer VoIP service for $19.95 per month. Like many other publicly owned networks that have opted not to offer video services, TMLP is finding ways to educate the public about viewing options. They recently held a workshop on cutting the cord at the local library and have resources on their website for users interested on learning more.

There are about 57,000 people living in Taunton, the county seat of Bristol County. While the history of the community's economy goes back to shipbuilding and silversmithing, today Taunton has an active semiconductor, silicon and electronics manufacturing base. 

Check it out the Business Insider video on intercontinental connectivity:

The mayor doesn’t usually show up at your house when you switch to a new Internet service provider, but for Erin and Isaac Herman of Centennial, Colorado, that’s exactly what happened. In early September, they became the first official Fiber-to-the-Home (FTTH) subscribers in Centennial when Internet service provider (ISP) Ting connected their home with fiber optic lines. An event held at their house brought together community members and local officials to celebrate the “lighting” of the fiber line, a culmination of years of hard work by the city to develop a publicly owned dark fiber network.

To provide Internet access, Ting leases strands of Centennial’s open access fiber network, constructing its own lines to connect homes and businesses to that backbone. The Herman family and other subscribers now have superior connectivity as a result of the investments made by both their local government and the private company.

Plans for households range from 5 Megabits per second for $19 per month to symmetrical gigabit speeds for $89 per month. Centennial residents can pre-order on Ting’s website.

Fifth “Ting Town” on the Map

Ting operates fiber networks in five U.S. cities. In addition to Centennial, Ting delivers fast, affordable, reliable connectivity to subscribers in Charlottesville, Virginia; Holly Springs, North Carolina; Sandpoint, Idaho; and Westminster, Maryland.

People in Wyoming, Minnesota, gathered together on September 12th to bend the ear of officials from the state’s Public Utilities Commission (PUC). Ann Treacy from the Blandin Foundation attended the meeting and recorded most of the conversation from the 100 or so frustrated and fed-up folks. The meeting was one of five organized by the PUC after a record number of complaints by incumbent telephone and Internet access provider Frontier.

A Shared Reality

It’s safe to say that “frustration” was the star of the night, as everyone who spoke mentioned how it had consumed their experience with Internet access from Frontier. People who spoke at the meeting included those who worked from home, business owners, parents with families whose kids needed Internet access for homework, and retired folks who just wanted to enjoy a quiet evening streaming a movie.

Most of the people who spoke at the meeting said that they needed to run mobile hotspots or had given up on Frontier’s DSL service and now rely solely on hot spots to avoid the frustration of dealing with terrible service. Several people at the meeting don’t have the option of mobile hotspots because there’s no cell coverage where they live.

In addition to horribly unreliable connectivity, where the only consistency is dropped service, people expressed anger about overpaying for Internet access that was down far too often — even for weeks at a time. When they were able to get online, many people who spoke at the meeting reports horrifically slow speeds and feel they are being “ripped off” because they never reach the “up to” speed that they pay for each month. Once woman has documented her line’s performance and the fastest download speed she has reached is .96 Megabits per second (Mbps); the slowest is .05 Mbps. This same person has had limited success in cajoling Frontier to temporarily lower her bill since 2012.