The city of Solon, Ohio, has their eyes on Hudson, their neighbor about 10 miles to the south. Both communities have a population of around 23,000 but Hudson businesses have access to the publicly owned fiber network and community leaders are considering expanding the service to residents. In order to explore the idea further, Solon city leaders have decided to fund a feasibility study.

Steady Stream of Complaints

At a recent meeting of the Solon City Council Finance Committee, the city’s Director of Information Technology Jim Gibbs presented his memo outlining why he believes now is the time to issue a Request for Proposals (RFP) for a feasibility study.

People and businesses in Solon are not happy about their current choices, and they let Gibbs know about it:

I receive a steady stream of complaints and requests for help from Residents and Businesses to get access to better Internet Service Providers, and what I believe is the most telling of the need for this project is, most people are not complaining about cost. Most are complaining about the very poor level of service they are being forced to endure by the largest players in this space, AT&T and Spectrum. 

While many subscribers focus their complaints on rates, hidden fees, and baffling billing, it's no surprise that Soloners don't like the options they have to choose from or find issues with reliability. Residents and businesses located in places where a publicly owned network is an option, often cite better customer service as the catalyst for switching from incumbent ISPs. Municipal network subscribers have the luxury of obtaining service from a provider centered in their community, rather than from a company with headquarters located several states away. Paying the bill or addessing concerns can be done in an effective, face-to-face manner.

Looking for Options and Possibilities

The city of Solon, Ohio, has their eyes on Hudson, their neighbor about 10 miles to the south. Both communities have a population of around 23,000 but Hudson businesses have access to the publicly owned fiber network and community leaders are considering expanding the service to residents. In order to explore the idea further, Solon city leaders have decided to fund a feasibility study.

Steady Stream of Complaints

At a recent meeting of the Solon City Council Finance Committee, the city’s Director of Information Technology Jim Gibbs presented his memo outlining why he believes now is the time to issue a Request for Proposals (RFP) for a feasibility study.

People and businesses in Solon are not happy about their current choices, and they let Gibbs know about it:

I receive a steady stream of complaints and requests for help from Residents and Businesses to get access to better Internet Service Providers, and what I believe is the most telling of the need for this project is, most people are not complaining about cost. Most are complaining about the very poor level of service they are being forced to endure by the largest players in this space, AT&T and Spectrum. 

While many subscribers focus their complaints on rates, hidden fees, and baffling billing, it's no surprise that Soloners don't like the options they have to choose from or find issues with reliability. Residents and businesses located in places where a publicly owned network is an option, often cite better customer service as the catalyst for switching from incumbent ISPs. Municipal network subscribers have the luxury of obtaining service from a provider centered in their community, rather than from a company with headquarters located several states away. Paying the bill or addessing concerns can be done in an effective, face-to-face manner.

Looking for Options and Possibilities

More than two years ago, community leaders in New Braunfels, Texas, decided to move forward with funding for a feasibility study to examine options for publicly owned Internet infrastructure. In mid-July, the city released a Request for Qualifications (RFQ) in search for a partner to assist them on their New Braunfels Broadband Project. Responses are due August 24th, 2018.

Prior Study

Back in 2016, businesses completed a survey as part of a feasibility study and 81 percent expressed dissatisfaction with their Internet access. Speed, reliability, and affordability were all important factors. Community leaders, with an eye toward economic development, have been pondering ways to overcome the problem and have decided to aim for a public-private partnership. Specifically, they want to focus their efforts on fiber optic connectivity in their commercial and industrial business corridors. 

New Braunfels has about 55 miles of existing fiber that the city and New Braunfels Utilities (NBU) will make available for the project. They also have conduit that they will open up for the future network design. NBU offers municipal electric, water, and wastewater services, which indicates that they would likely have the knowledge base and the personnel to operate a fiber optice network, but the RFQ states that they're looking for a turnkey arrangement.

The state of Texas also limits what local governments are able to offer to the general public. Municipalities are not allowed to offer voice services, but are able to provide Internet access.

Looking for A Partner

More than two years ago, community leaders in New Braunfels, Texas, decided to move forward with funding for a feasibility study to examine options for publicly owned Internet infrastructure. In mid-July, the city released a Request for Qualifications (RFQ) in search for a partner to assist them on their New Braunfels Broadband Project. Responses are due August 24th, 2018.

Prior Study

Back in 2016, businesses completed a survey as part of a feasibility study and 81 percent expressed dissatisfaction with their Internet access. Speed, reliability, and affordability were all important factors. Community leaders, with an eye toward economic development, have been pondering ways to overcome the problem and have decided to aim for a public-private partnership. Specifically, they want to focus their efforts on fiber optic connectivity in their commercial and industrial business corridors. 

New Braunfels has about 55 miles of existing fiber that the city and New Braunfels Utilities (NBU) will make available for the project. They also have conduit that they will open up for the future network design. NBU offers municipal electric, water, and wastewater services, which indicates that they would likely have the knowledge base and the personnel to operate a fiber optice network, but the RFQ states that they're looking for a turnkey arrangement.

The state of Texas also limits what local governments are able to offer to the general public. Municipalities are not allowed to offer voice services, but are able to provide Internet access.

Looking for A Partner

More than two years ago, community leaders in New Braunfels, Texas, decided to move forward with funding for a feasibility study to examine options for publicly owned Internet infrastructure. In mid-July, the city released a Request for Qualifications (RFQ) in search for a partner to assist them on their New Braunfels Broadband Project. Responses are due August 24th, 2018.

Prior Study

Back in 2016, businesses completed a survey as part of a feasibility study and 81 percent expressed dissatisfaction with their Internet access. Speed, reliability, and affordability were all important factors. Community leaders, with an eye toward economic development, have been pondering ways to overcome the problem and have decided to aim for a public-private partnership. Specifically, they want to focus their efforts on fiber optic connectivity in their commercial and industrial business corridors. 

New Braunfels has about 55 miles of existing fiber that the city and New Braunfels Utilities (NBU) will make available for the project. They also have conduit that they will open up for the future network design. NBU offers municipal electric, water, and wastewater services, which indicates that they would likely have the knowledge base and the personnel to operate a fiber optice network, but the RFQ states that they're looking for a turnkey arrangement.

The state of Texas also limits what local governments are able to offer to the general public. Municipalities are not allowed to offer voice services, but are able to provide Internet access.

Looking for A Partner

More than two years ago, community leaders in New Braunfels, Texas, decided to move forward with funding for a feasibility study to examine options for publicly owned Internet infrastructure. In mid-July, the city released a Request for Qualifications (RFQ) in search for a partner to assist them on their New Braunfels Broadband Project. Responses are due August 24th, 2018.

Prior Study

Back in 2016, businesses completed a survey as part of a feasibility study and 81 percent expressed dissatisfaction with their Internet access. Speed, reliability, and affordability were all important factors. Community leaders, with an eye toward economic development, have been pondering ways to overcome the problem and have decided to aim for a public-private partnership. Specifically, they want to focus their efforts on fiber optic connectivity in their commercial and industrial business corridors. 

New Braunfels has about 55 miles of existing fiber that the city and New Braunfels Utilities (NBU) will make available for the project. They also have conduit that they will open up for the future network design. NBU offers municipal electric, water, and wastewater services, which indicates that they would likely have the knowledge base and the personnel to operate a fiber optice network, but the RFQ states that they're looking for a turnkey arrangement.

The state of Texas also limits what local governments are able to offer to the general public. Municipalities are not allowed to offer voice services, but are able to provide Internet access.

Looking for A Partner

Another small rural community in Colorado has recently taken an important step toward better connectivity for the community. The Town of Mountain Village issued a Request for Proposals (RFP) late in June to find a firm to conduct a Broadband Assessment and Feasibility Study. Responses are due August 10, 2018.

Read the RFP here.

Assess and Propose

The Town of Mountain Village (TMV) has an existing municipal cable network that offers Internet access, voice, and video. Community leaders want to engage a firm to assess the current infrastructure, consider improvements over the next few years, and make recommendations for improvements.

In addition to searching for ways to improve service and pinpoint any potential adoption and service gaps, the consultants will also be expected to devise a broadband strategy. TMV community leaders understand that the future will require better infrastructure than they now possess. The city wants to learn about the possible outlook for Fiber-to-the-Home (FTTH), potential partnerships, smart policies, and potential funding sources.

Town of Mountain Village

With only approximately 1,300 full-time residents and an additional non-resident property owner population, Mountain Village has similar qualities to some of the other rural communities we’ve covered. Penobscot, Maine, where seasonal visitors swell the population and the need for better connectivity, recently issued an RFI in their search for firms to help improve local Internet access. In addition to offering services to the general public, TMV's existing network connects municipal facilities, including water and wastewater, public transportation, public safety, parks and recreation, municipal offices, the housing authority properties.

Another small rural community in Colorado has recently taken an important step toward better connectivity for the community. The Town of Mountain Village issued a Request for Proposals (RFP) late in June to find a firm to conduct a Broadband Assessment and Feasibility Study. Responses are due August 10, 2018.

Read the RFP here.

Assess and Propose

The Town of Mountain Village (TMV) has an existing municipal cable network that offers Internet access, voice, and video. Community leaders want to engage a firm to assess the current infrastructure, consider improvements over the next few years, and make recommendations for improvements.

In addition to searching for ways to improve service and pinpoint any potential adoption and service gaps, the consultants will also be expected to devise a broadband strategy. TMV community leaders understand that the future will require better infrastructure than they now possess. The city wants to learn about the possible outlook for Fiber-to-the-Home (FTTH), potential partnerships, smart policies, and potential funding sources.

Town of Mountain Village

With only approximately 1,300 full-time residents and an additional non-resident property owner population, Mountain Village has similar qualities to some of the other rural communities we’ve covered. Penobscot, Maine, where seasonal visitors swell the population and the need for better connectivity, recently issued an RFI in their search for firms to help improve local Internet access. In addition to offering services to the general public, TMV's existing network connects municipal facilities, including water and wastewater, public transportation, public safety, parks and recreation, municipal offices, the housing authority properties.

Another small rural community in Colorado has recently taken an important step toward better connectivity for the community. The Town of Mountain Village issued a Request for Proposals (RFP) late in June to find a firm to conduct a Broadband Assessment and Feasibility Study. Responses are due August 10, 2018.

Read the RFP here.

Assess and Propose

The Town of Mountain Village (TMV) has an existing municipal cable network that offers Internet access, voice, and video. Community leaders want to engage a firm to assess the current infrastructure, consider improvements over the next few years, and make recommendations for improvements.

In addition to searching for ways to improve service and pinpoint any potential adoption and service gaps, the consultants will also be expected to devise a broadband strategy. TMV community leaders understand that the future will require better infrastructure than they now possess. The city wants to learn about the possible outlook for Fiber-to-the-Home (FTTH), potential partnerships, smart policies, and potential funding sources.

Town of Mountain Village

With only approximately 1,300 full-time residents and an additional non-resident property owner population, Mountain Village has similar qualities to some of the other rural communities we’ve covered. Penobscot, Maine, where seasonal visitors swell the population and the need for better connectivity, recently issued an RFI in their search for firms to help improve local Internet access. In addition to offering services to the general public, TMV's existing network connects municipal facilities, including water and wastewater, public transportation, public safety, parks and recreation, municipal offices, the housing authority properties.

Another small rural community in Colorado has recently taken an important step toward better connectivity for the community. The Town of Mountain Village issued a Request for Proposals (RFP) late in June to find a firm to conduct a Broadband Assessment and Feasibility Study. Responses are due August 10, 2018.

Read the RFP here.

Assess and Propose

The Town of Mountain Village (TMV) has an existing municipal cable network that offers Internet access, voice, and video. Community leaders want to engage a firm to assess the current infrastructure, consider improvements over the next few years, and make recommendations for improvements.

In addition to searching for ways to improve service and pinpoint any potential adoption and service gaps, the consultants will also be expected to devise a broadband strategy. TMV community leaders understand that the future will require better infrastructure than they now possess. The city wants to learn about the possible outlook for Fiber-to-the-Home (FTTH), potential partnerships, smart policies, and potential funding sources.

Town of Mountain Village

With only approximately 1,300 full-time residents and an additional non-resident property owner population, Mountain Village has similar qualities to some of the other rural communities we’ve covered. Penobscot, Maine, where seasonal visitors swell the population and the need for better connectivity, recently issued an RFI in their search for firms to help improve local Internet access. In addition to offering services to the general public, TMV's existing network connects municipal facilities, including water and wastewater, public transportation, public safety, parks and recreation, municipal offices, the housing authority properties.