Thanks to Jeff Hoel for providing the transcript for the episode 49 of the Community Broadband Bits podcast with Sarah Morris and Ana Montes on the Federal Lifeline Program. Listen to this episode here.
00:20:
Lisa Gonzalez: Welcome again to the Community Broadband Bits Podcast, from the Institute for Local Self-Reliance. This is Lisa Gonzalez.
This week, Chris Mitchell looked into the Lifeline program. The program offers credit toward landline and wireless phone service for those who would not be able to afford it otherwise. The Lifeline program has come into harsh scrutiny from elected officials. Members of Congress have repeatedly called for more restrictions on enrollees, alleging fraud, waste, and abuse. Their media assault portrays participants as young women with purses full of phones. We wanted to know more about the Lifeline program.
Chris first touched base with Sarah Morris, Policy Counsel for the Open Technology Institute at New America Foundation, and she provided some background, and talked about qualifications for eligibility.
Then Chris spoke with Ana Montes, the Organizing Director for TURN, The Utility Reform Network. Ana works directly with consumers, and sees the impact of the program in the trenches.
Here are Chris, Sarah, and Ana.
01:20:
Chris Mitchell: So, Sarah Morris, what are the qualifications for the Lifeline program?
01:25:
Sarah Morris: So, the baseline criteria, as of 2012, is that consumers are required -- consumers who want to use the program are required to have either a household income at or below 135 percent of the federal poverty guidelines, or they have to participate in at least one of a number of federal assistance programs. These included things like Medicaid, the Supplemental Nutrition Assistance Program, among many others.
1:48:
Chris: So, I can't just wander down the street and find an area to sign up and just sign up, willy-nilly.
01:55: