For years, Cleveland was labeled as one of the worst-connected cities in the nation despite the presence of AT&T and Charter Spectrum. But all of that is changing, thanks to an innovative nonprofit community network provider.

Even without getting a cent from the federal government’s flagship $42.5 billion dollar BEAD program, Cleveland is no longer just home to the Rock & Roll Hall of Fame. It’s now also the home of skyrocketing connectivity rates as DigitalC transforms the city’s digital landscape.

The data-backed progress was enough to convince the Cleveland City Council to recently sign off on a $4.35 million “performance payment” — part of an overall $20 million earmark from the city's coffers — to DigitalC after the nonprofit Internet provider blew past its 2025 goals for getting residents online and teaching them digital skills, a milestone city leaders are pointing to as proof that “The Cleveland Model” for closing the digital divide actually works.

Under its performance-based contract with the city, DigitalC was on the hook to add 4,700 new household Internet subscriptions and deliver digital skills training to 10,000 residents in 2025 or miss out on the multi-million dollar infusion of city cash.

In yet another bruising blow in the fight to ensure equitable access to high-speed Internet service, an appeals court struck down federal rules this week that aimed to combat digital redlining.

The ruling came despite a mandate from the bipartisan infrastructure law passed during the Biden administration that directed the FCC to develop “rules to facilitate equal access to broadband internet access service” that would prevent “digital discrimination of access based on income level, race, ethnicity, color, religion, or national origin.”

Not adopted until 2023 after a lengthy rulemaking process and public comment period, when the FCC published its final digital discrimination rules it gave the agency the authority to penalize Internet Service Providers (ISPs) whose policies resulted in “disparate impact,” even if the agency couldn’t prove deliberate discriminatory intent.

Among the real-world “disparate impact” examples advocates presented to the FCC were instances such as when residents of Hope Village, a mostly Black neighborhood in Detroit, experienced a 45-day Internet outage during the height of the pandemic lockdowns – as well as studies that found many large providers charge poor, minority neighborhoods significantly more money for slower broadband access than their more affluent, less diverse counterparts.

Innovative digital equity nonprofit DigitalC has been working for years to shore up affordable broadband access in underserved cities like Cleveland, Ohio. 

Now the organization is enjoying new momentum for its plans to expand fixed wireless broadband access in the city thanks to a $500,000 cash infusion from tech giant Google. According to a recent announcement, the donation includes next-generation Fixed Wireless Access (ngFWA) equipment from Tarana, which will allow DigitalC to expand its Canopy home broadband service – which provides symmetrical 100 megabit per second (Mbps) at $18 a month – to even more neighborhoods in Ohio.

The nonprofit just celebrated the connection of its 6,000th household in Cleveland, a city once ranked the worst-connected large city in the U.S. by the National Digital Inclusion Alliance (NDIA).

Image

“This meaningful investment from GFiber adds bandwidth to our capacity to scale the Cleveland Model,” DigitalC CEO Joshua Edmonds said of the cash infusion. “This community-based blueprint proves that next-generation technology can be deployed quickly, trusted deeply, and scaled effectively to deliver the superior internet experience more communities deserve.”

The Paulding Putnam Electric Cooperative (PPEC) says it has officially launched the construction of a major new residential fiber expansion project that should dramatically improve affordable fiber access across major swaths of Northwest Ohio and Northeast Indiana.

According to an announcement by the co-op, mainline construction of the extended network technically started last April in the Haviland and Latty substation area, and extended during the month of June to the Roselm substation area.

The first fiber customer is expected to be connected to the new residential fiber service starting this fall. The full project is expected to be completed by 2028, when the cooperative says it will determine whether it’s going to extend into non-member territories.

Founded in 1935, PPEC currently serves roughly 13,000 electrical customers across Ohio and Indiana. The cooperative says it’s partnering with counties and villages throughout Ohio and Indiana to identify areas of need and “ensure that expansion efforts align with local priorities.”

Image

The cooperative Board of Trustees unanimously voted to provide fiber internet as a new service offered by the co-op in July of 2024. The co-op says it has budgeted around $4 million in 2025 for system reliability upgrades (including 20 miles of old copper line rebuilds) and fiber installation efforts.

Hudson, Ohio officials are now accepting bids on a promising new fiber-to-the-home network that should dramatically improve affordable, next-generation broadband access in the city of 23,000.

It’s just the latest effort by a city that has been exploring the option of municipal broadband infrastructure for more than a decade.

Just 15 miles north of Akron, the city has spent the better part of the last three years preparing to forge a new public-private-partnership (PPP) to expand access.

The city already owns and operates its own broadband network (Velocity Broadband, launched in 2015), but it exclusively serves the city’s businesses with gigabit-capable fiber.

The city’s new partnership would leverage that existing business network and core fiber assets to finally bring fiber optic connectivity to the city’s residents.

“The proposed work includes the installation of new fiber optic infrastructure, including approximately 11,750 lineal feet of 1.5-inch underground HDPE fiber conduit via horizontal directional drilling, 7,900 lineal feet of new aerial fiber, the placement of underground fiber vaults and handholes, and the subsequent fiber optic cable installation and testing,” the city’s proposal states.

The Delaware County, Ohio Board of Commissioners and Consolidated Cooperative have announced the start of a $4.9 million joint initiative to dramatically expand affordable fiber optic broadband access to large swaths of the heavily underserved county.

According to county officials, the expansion will be funded via American Rescue Plan Act (ARPA) funds, and the deployment will target more rural communities largely in the northwestern and north-central portions of Delaware County.

“We are very pleased to see this project taking tangible form now,” Delaware County Board Of Commissioners President Barb Lewis said of the project.

“So many more families, especially in the rural parts of the county, will finally be able to connect to high-speed Internet from their homes and farms, rather than having to travel someplace else to access it.”

Consolidated Cooperative provides electricity service to 15,900 electric members via 18,000 meters across eight counties in north central Ohio. The cooperative, which won the county contract during a competitive sealed bid process last year, says it has begun network construction and plans to begin offering service to impacted areas as early as this spring.

Consolidated offers four tiers of broadband service: symmetrical 300 megabit per second (Mbps) fiber for $80 a month, symmetrical 500 Mbps fiber for $100 a month, symmetrical 1 gigabit per second (Gbps) fiber for $120 a month, and a specialized symmetrical 1 Gbps “Gamer Gig” service (featuring reduced latency and “prioritized” routing) for $140 a month.

Wadsworth, Ohio officials say they’re making steady progress on the expansion of a city-owned broadband network that’s extending affordable fiber connectivity to the city’s nearly 25,000 residents.

Originally a coaxial-based network, the city now says it’s in the process of delivering Wi-Fi to many city residents while they go block-by-block removing older coaxial cable and upgrading residents to more future-proof fiber optic connectivity.

All told, city officials say they currently have around 5,800 existing subscribers that will ultimately be upgraded to fiber.

Image

Wadsworth, Ohio first launched its hybrid fiber-coaxial CityLink network back in 1997, and has been offering broadband, television, and phone access to the community ever since.

In 2020 ILSR spoke with Wadsworth IT Manager Steve Lange in Episode 438 of the Community Broadband Bits Podcast.

Affordable, Popular Alternatives To Monopoly Power

The network, unlike many similar deployments, is separate from the city’s municipal electric department. Wadsworth Assistant Service Director Mike Testa recently told the Medina County Gazette that the city has completed around 400 fiber installations so far, including a recently updated area along Weatherstone Drive where 120 homes were connected.

As Digital Inclusion Week 2024 swings into action, frontline digital inclusion practitioners from across the nation will come together for a timely Building for Digital Equity (#B4DE) livestream event today that focuses on “Coalition Building for Success.”

The popular (and free) virtual gathering – co-hosted by Institute for Local Self-Reliance (ILSR) Community Broadband Networks Initiative and the National Digital Inclusion Alliance (NDIA) – will go live today from 3 to 4:15 PM ET.

Image

For Digital equity advocates or interested guests who have yet register for the event, there is still time to register here.

The third #B4DE of the year will delve into how coalitions are finding success in pushing the digital equity movement forward as Digital Equity Act grant programs are being established.

The keynote speaker for today’s livestream will be Georgia Savage, Deputy Director of #OaklandUndivided, who helped lead the way in securing $38.5 million in grant funding that will expand broadband infrastructure and distribute Internet-connected devices to thousands of low-income households across East and West Oakland, California.

Yellow Springs, Ohio has been thinking about a city-owned fiber network since 2016, when the municipality issued its first white paper discussing its potential benefits.

Since then, the city has made steady inroads on making those plans a reality, recently culminating in a fiber pilot project currently being used by 100 local homes and businesses.

Launched in 2022, the pilot project currently offers locals two tiers of fiber access: A “standard tier” at a symmetrical 300 megabits per second (Mbps) for $45 a month, and a “premium” tier offering symmetrical gig speed service for $65 a month. There currently are no usage caps, long-term contracts, or installation fees.

Image

“Final pricing will be determined after the pilot project, and could be higher or lower depending on the ‘take rate,’ customer service offerings, and other knowledge gained from the pilot,” the project FAQ states.

Currently the fiber network covers roughly 600 potential homes around Yellow Springs, and was funded entirely via a $300,000 grant from Broadband Ohio. The city also provides free Wi-Fi via 12 Wi-Fi access points spread throughout the city’s downtown business district.

Like so many U.S. communities, Yellow Springs sees a dearth of meaningful broadband competition, resulting in spotty access, high prices, and substandard service.

Charter Communications (Spectrum) enjoys a monopoly over next-gen broadband access across the majority of the city. Some areas are peppered with sluggish and expensive AT&T DSL.

In the wake of the new rules issued by the Federal Communications Commission (FCC) to prevent digital discrimination, digital equity advocates from California to Cleveland are leveraging the new federal rules to spur local action.

In Los Angeles, city leaders have passed an ordinance to combat what advocates say are discriminatory investment and business practices that leave historically marginalized communities without access to affordable high-quality Internet. Similar efforts to mobilize communities and local officials are underway in Oakland and Cleveland.

In November 2023, the FCC codified rules to prevent digital discrimination, outlining a complaint process whereby members of the public can offer evidence of digital discrimination being committed by Internet service providers (ISPs). Though the FCC order does not outline local policy solutions, nor does it empower localities to carry out enforcement of the federal rules, it has the potential to open up conversations between local advocates and elected officials about new ordinances, stronger enforcement of existing ones, or public investment to facilitate competition and the building of better broadband networks.

Los Angeles First City in Nation To Officially Define Digital Discrimination At Local Level

The local organizing work behind the proposed ordinance in LA dates back to 2022 when digital equity advocates began to document inequitable broadband access across the county.