In November, the Institute for Local Self-Reliance published a report examining the transparency practices of Internet Service Providers (ISPs). Shopping for Broadband: Failed Federal Policy Creates Murky Marketplace [pdf] identified locally-controlled broadband networks as the most transparent around key service details.

Large ISPs, however, were found to be more likely to make information like upload speed and pricing difficult or impossible for potential customers to find. 

After the report’s original publication, a WISP advocate suggested that our fixed wireless sample may not appropriately represent the industry and requested that we review and re-issue our analysis with an alternative list of ISPs that have been more aggressive in pursuing federal funding and spectrum opportunities. These WISPs greatly outperformed our original sample, which was selected based on those claiming the largest population coverage.

New Set of WISPs Shows Better Transparency 

While many of the original WISPs failed to disclose basic pricing and service information, only two of the second set offered less than excellent information in all categories. The second set had less poor quality information and slightly more missing information than our set of cooperatively-run networks. Municipal networks remained the most transparent. 

Though many of the fixed wireless providers originally studied do seem to claim the greatest number of potential customers, we agree with some reviewers that they are not actually among the largest fixed wireless ISPs with the most subscribers. The new list of WISPs, which is included alongside the original one on the Broadband Transparency Rule Compliance Scorecard, may be a more accurate representation of providers’ transparency practices in this industry. 

In November, the Institute for Local Self-Reliance published a report examining the transparency practices of Internet Service Providers (ISPs). Shopping for Broadband: Failed Federal Policy Creates Murky Marketplace [pdf] identified locally-controlled broadband networks as the most transparent around key service details.

Large ISPs, however, were found to be more likely to make information like upload speed and pricing difficult or impossible for potential customers to find. 

After the report’s original publication, a WISP advocate suggested that our fixed wireless sample may not appropriately represent the industry and requested that we review and re-issue our analysis with an alternative list of ISPs that have been more aggressive in pursuing federal funding and spectrum opportunities. These WISPs greatly outperformed our original sample, which was selected based on those claiming the largest population coverage.

New Set of WISPs Shows Better Transparency 

While many of the original WISPs failed to disclose basic pricing and service information, only two of the second set offered less than excellent information in all categories. The second set had less poor quality information and slightly more missing information than our set of cooperatively-run networks. Municipal networks remained the most transparent. 

Though many of the fixed wireless providers originally studied do seem to claim the greatest number of potential customers, we agree with some reviewers that they are not actually among the largest fixed wireless ISPs with the most subscribers. The new list of WISPs, which is included alongside the original one on the Broadband Transparency Rule Compliance Scorecard, may be a more accurate representation of providers’ transparency practices in this industry. 

In November, the Institute for Local Self-Reliance published a report examining the transparency practices of Internet Service Providers (ISPs). Shopping for Broadband: Failed Federal Policy Creates Murky Marketplace [pdf] identified locally-controlled broadband networks as the most transparent around key service details.

Large ISPs, however, were found to be more likely to make information like upload speed and pricing difficult or impossible for potential customers to find. 

After the report’s original publication, a WISP advocate suggested that our fixed wireless sample may not appropriately represent the industry and requested that we review and re-issue our analysis with an alternative list of ISPs that have been more aggressive in pursuing federal funding and spectrum opportunities. These WISPs greatly outperformed our original sample, which was selected based on those claiming the largest population coverage.

New Set of WISPs Shows Better Transparency 

While many of the original WISPs failed to disclose basic pricing and service information, only two of the second set offered less than excellent information in all categories. The second set had less poor quality information and slightly more missing information than our set of cooperatively-run networks. Municipal networks remained the most transparent. 

Though many of the fixed wireless providers originally studied do seem to claim the greatest number of potential customers, we agree with some reviewers that they are not actually among the largest fixed wireless ISPs with the most subscribers. The new list of WISPs, which is included alongside the original one on the Broadband Transparency Rule Compliance Scorecard, may be a more accurate representation of providers’ transparency practices in this industry. 

In this episode of the Connect This! Show, co-hosts Christopher and Travis Carter (USI Fiber) are joined by Kim McKinley (UTOPIA Fiber) and Doug Dawson (CCG Consulting) to talk current events in broadband.

The panel will dig into recent attacks on munis, states that are providing outside plant materials as grant awards, and how partnerships can get creative with using milestones rather than upfront cash.

Subscribe to the show using this feed on YouTube Live or on Facebook Live, or visit ConnectThisShow.com

Email us [email protected] with feedback and ideas for the show.

Watch here on YouTube Live, here on Facebook live, or below.

In this episode of the Connect This! Show, co-hosts Christopher and Travis Carter (USI Fiber) are joined by Kim McKinley (UTOPIA Fiber) and Doug Dawson (CCG Consulting) to talk current events in broadband.

The panel will dig into recent attacks on munis, states that are providing outside plant materials as grant awards, and how partnerships can get creative with using milestones rather than upfront cash.

Subscribe to the show using this feed on YouTube Live or on Facebook Live, or visit ConnectThisShow.com

Email us [email protected] with feedback and ideas for the show.

Watch here on YouTube Live, here on Facebook live, or below.

In this episode of the Connect This! Show, co-hosts Christopher and Travis Carter (USI Fiber) are joined by Kim McKinley (UTOPIA Fiber) and Doug Dawson (CCG Consulting) to talk current events in broadband.

The panel will dig into recent attacks on munis, states that are providing outside plant materials as grant awards, and how partnerships can get creative with using milestones rather than upfront cash.

Subscribe to the show using this feed on YouTube Live or on Facebook Live, or visit ConnectThisShow.com

Email us [email protected] with feedback and ideas for the show.

Watch here on YouTube Live, here on Facebook live, or below.

In this episode of the Connect This! Show, co-hosts Christopher and Travis Carter (USI Fiber) are joined by Kim McKinley (UTOPIA Fiber) and Doug Dawson (CCG Consulting) to talk current events in broadband.

The panel will dig into recent attacks on munis, states that are providing outside plant materials as grant awards, and how partnerships can get creative with using milestones rather than upfront cash.

Subscribe to the show using this feed on YouTube Live or on Facebook Live, or visit ConnectThisShow.com

Email us [email protected] with feedback and ideas for the show.

Watch here on YouTube Live, here on Facebook live, or below.

Over 230 communities have applied for National Telecommunications and Information Administration (NTIA) Broadband Infrastructure Program grants. But community leaders increasingly say they’re facing costly, unnecessary challenges from incumbent broadband providers, who are exploiting unreliable U.S. broadband maps to overstate existing coverage and defend the status quo.

The NTIA’s $288 million grant program - and the looming $42 billion broadband infrastructure investment plan - will help bring affordable broadband to the roughly 20-30 million Americans without broadband, and the 83 million Americans currently living under a broadband monopoly.

In Grafton County, New Hampshire, 39 municipalities are part of a growing list of communities exploring home-grown broadband alternatives. They represent a grassroots movement driven by frustration with market failure that accelerated during the Covid-19 crisis. In response they’ve bonded together to apply for a $26.2 million NTIA grant to improve the region’s substandard broadband.

A Little Something Called Competition

Grafton hopes to use the NTIA funding to provide a middle mile fiber network, making it easier for Internet Service Providers (ISPs) to service each municipality and the county’s 90,000 residents. The network will be open access, inviting numerous ISPs to compete over the same shared infrastructure. Studies have repeatedly shown such open access models result in better, cheaper, faster service. 

Over 230 communities have applied for National Telecommunications and Information Administration (NTIA) Broadband Infrastructure Program grants. But community leaders increasingly say they’re facing costly, unnecessary challenges from incumbent broadband providers, who are exploiting unreliable U.S. broadband maps to overstate existing coverage and defend the status quo.

The NTIA’s $288 million grant program - and the looming $42 billion broadband infrastructure investment plan - will help bring affordable broadband to the roughly 20-30 million Americans without broadband, and the 83 million Americans currently living under a broadband monopoly.

In Grafton County, New Hampshire, 39 municipalities are part of a growing list of communities exploring home-grown broadband alternatives. They represent a grassroots movement driven by frustration with market failure that accelerated during the Covid-19 crisis. In response they’ve bonded together to apply for a $26.2 million NTIA grant to improve the region’s substandard broadband.

A Little Something Called Competition

Grafton hopes to use the NTIA funding to provide a middle mile fiber network, making it easier for Internet Service Providers (ISPs) to service each municipality and the county’s 90,000 residents. The network will be open access, inviting numerous ISPs to compete over the same shared infrastructure. Studies have repeatedly shown such open access models result in better, cheaper, faster service. 

Over 230 communities have applied for National Telecommunications and Information Administration (NTIA) Broadband Infrastructure Program grants. But community leaders increasingly say they’re facing costly, unnecessary challenges from incumbent broadband providers, who are exploiting unreliable U.S. broadband maps to overstate existing coverage and defend the status quo.

The NTIA’s $288 million grant program - and the looming $42 billion broadband infrastructure investment plan - will help bring affordable broadband to the roughly 20-30 million Americans without broadband, and the 83 million Americans currently living under a broadband monopoly.

In Grafton County, New Hampshire, 39 municipalities are part of a growing list of communities exploring home-grown broadband alternatives. They represent a grassroots movement driven by frustration with market failure that accelerated during the Covid-19 crisis. In response they’ve bonded together to apply for a $26.2 million NTIA grant to improve the region’s substandard broadband.

A Little Something Called Competition

Grafton hopes to use the NTIA funding to provide a middle mile fiber network, making it easier for Internet Service Providers (ISPs) to service each municipality and the county’s 90,000 residents. The network will be open access, inviting numerous ISPs to compete over the same shared infrastructure. Studies have repeatedly shown such open access models result in better, cheaper, faster service.