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Mendocino County Analyzes Losses From Communications Outage

In November, the Broadband Alliance of Mendocino County (BAMC) released a report documenting the results of an online survey to determine the effects of a summer communications outage. The Willits News reported that the survey revealed losses of over $215,000 in the county, although actual losses likely reach the millions.

In August, an accident wiped out Internet, telephone, cell, and 911 services for eight communities along the coast in Mendocino County. AT&T aerial fiber optic cable was destroyed. Approximately 17,400 people lost access to 911 services. Depending on the location, 911 service was out for 24 to 45 hours.

Only about 6.5 percent of the people in Mendocino County participated in the survey according to the report. Ninety-five percent of those responding said they were directly impacted.

The article quotes the BAMC report:

According to the BAMC, the outage was lengthy because "the AT&T backbone fiber network was not configured to be redundant nor diverse with protection routing. This was not due to the lack of fiber in the surrounding routes. AT&T did provide diverse fiber and protection for their cable station, but elected not to provide the same for the surrounding community and emergency services."

Mendocino County has been working for several years on an initiative to improve connectivity along California's north coast. They are now part of a larger collaboration called the North Bay/North Coast Broadband Consortium.

The incident in Mendocino County is much like a similar event in 2010 in which Cook and Lake Counties in Minnesota were cut off in the same way. At that time, a single Qwest line was cut and, since there was no redundancy, 911 service, Internet, and many business services came to a screeching halt.

Yet another reminder of the risks that come with depending on distant mega-corporations for essential infrastructure.

Mendocino County Analyzes Losses From Communications Outage

In November, the Broadband Alliance of Mendocino County (BAMC) released a report documenting the results of an online survey to determine the effects of a summer communications outage. The Willits News reported that the survey revealed losses of over $215,000 in the county, although actual losses likely reach the millions.

In August, an accident wiped out Internet, telephone, cell, and 911 services for eight communities along the coast in Mendocino County. AT&T aerial fiber optic cable was destroyed. Approximately 17,400 people lost access to 911 services. Depending on the location, 911 service was out for 24 to 45 hours.

Only about 6.5 percent of the people in Mendocino County participated in the survey according to the report. Ninety-five percent of those responding said they were directly impacted.

The article quotes the BAMC report:

According to the BAMC, the outage was lengthy because "the AT&T backbone fiber network was not configured to be redundant nor diverse with protection routing. This was not due to the lack of fiber in the surrounding routes. AT&T did provide diverse fiber and protection for their cable station, but elected not to provide the same for the surrounding community and emergency services."

Mendocino County has been working for several years on an initiative to improve connectivity along California's north coast. They are now part of a larger collaboration called the North Bay/North Coast Broadband Consortium.

The incident in Mendocino County is much like a similar event in 2010 in which Cook and Lake Counties in Minnesota were cut off in the same way. At that time, a single Qwest line was cut and, since there was no redundancy, 911 service, Internet, and many business services came to a screeching halt.

Yet another reminder of the risks that come with depending on distant mega-corporations for essential infrastructure.

Mendocino County Analyzes Losses From Communications Outage

In November, the Broadband Alliance of Mendocino County (BAMC) released a report documenting the results of an online survey to determine the effects of a summer communications outage. The Willits News reported that the survey revealed losses of over $215,000 in the county, although actual losses likely reach the millions.

In August, an accident wiped out Internet, telephone, cell, and 911 services for eight communities along the coast in Mendocino County. AT&T aerial fiber optic cable was destroyed. Approximately 17,400 people lost access to 911 services. Depending on the location, 911 service was out for 24 to 45 hours.

Only about 6.5 percent of the people in Mendocino County participated in the survey according to the report. Ninety-five percent of those responding said they were directly impacted.

The article quotes the BAMC report:

According to the BAMC, the outage was lengthy because "the AT&T backbone fiber network was not configured to be redundant nor diverse with protection routing. This was not due to the lack of fiber in the surrounding routes. AT&T did provide diverse fiber and protection for their cable station, but elected not to provide the same for the surrounding community and emergency services."

Mendocino County has been working for several years on an initiative to improve connectivity along California's north coast. They are now part of a larger collaboration called the North Bay/North Coast Broadband Consortium.

The incident in Mendocino County is much like a similar event in 2010 in which Cook and Lake Counties in Minnesota were cut off in the same way. At that time, a single Qwest line was cut and, since there was no redundancy, 911 service, Internet, and many business services came to a screeching halt.

Yet another reminder of the risks that come with depending on distant mega-corporations for essential infrastructure.

Mendocino County Analyzes Losses From Communications Outage

In November, the Broadband Alliance of Mendocino County (BAMC) released a report documenting the results of an online survey to determine the effects of a summer communications outage. The Willits News reported that the survey revealed losses of over $215,000 in the county, although actual losses likely reach the millions.

In August, an accident wiped out Internet, telephone, cell, and 911 services for eight communities along the coast in Mendocino County. AT&T aerial fiber optic cable was destroyed. Approximately 17,400 people lost access to 911 services. Depending on the location, 911 service was out for 24 to 45 hours.

Only about 6.5 percent of the people in Mendocino County participated in the survey according to the report. Ninety-five percent of those responding said they were directly impacted.

The article quotes the BAMC report:

According to the BAMC, the outage was lengthy because "the AT&T backbone fiber network was not configured to be redundant nor diverse with protection routing. This was not due to the lack of fiber in the surrounding routes. AT&T did provide diverse fiber and protection for their cable station, but elected not to provide the same for the surrounding community and emergency services."

Mendocino County has been working for several years on an initiative to improve connectivity along California's north coast. They are now part of a larger collaboration called the North Bay/North Coast Broadband Consortium.

The incident in Mendocino County is much like a similar event in 2010 in which Cook and Lake Counties in Minnesota were cut off in the same way. At that time, a single Qwest line was cut and, since there was no redundancy, 911 service, Internet, and many business services came to a screeching halt.

Yet another reminder of the risks that come with depending on distant mega-corporations for essential infrastructure.

Small Town Volunteers in Massachusetts Begin Pole Inventory

Volunteers in Shutesbury will fan out this weekend to perform a "pole inventory blitz" reports the GazetteNet.com. The town of approximately 1,800 people sits near Leverett and faces many of the same difficulties with connectivity. 

Shutesbury and Leverett were working together a few years ago hoping to develop a solution to bring infrastructure to both communities. The two communities approached Verizon and Comcast asking for better connectivity, but their requests led to nothing. Eventually, Leverett became frustrated and broke out on their own. They are now deploying their own fiber network.

One of the first steps in determining the feasibility and costs to deploy a fiber network is accurately evaluating assets. Many local communities do not have an up-to-date inventory of utility poles or what entities own those poles. In Lake County, Minnesota, Frontier Communications asserted ownership of utility poles in the town of Two Harbors after fiber had been strung on those poles. Unfortunately, the county's records had not been revisited in some time and Frontier was able to produce records put ownership in question. The project was significantly delayed; planners eventually moved more fiber underground to avoid many of those poles. Pole inventories and due diligence, as in Shutesbury, help avoid delays and unanticipated cost increases. (Read all about Lake County's project in our recent report, All Hands on Deck: Minnesota Local Government Models For Exanding Fiber Internet Access)

Small Town Volunteers in Massachusetts Begin Pole Inventory

Volunteers in Shutesbury will fan out this weekend to perform a "pole inventory blitz" reports the GazetteNet.com. The town of approximately 1,800 people sits near Leverett and faces many of the same difficulties with connectivity. 

Shutesbury and Leverett were working together a few years ago hoping to develop a solution to bring infrastructure to both communities. The two communities approached Verizon and Comcast asking for better connectivity, but their requests led to nothing. Eventually, Leverett became frustrated and broke out on their own. They are now deploying their own fiber network.

One of the first steps in determining the feasibility and costs to deploy a fiber network is accurately evaluating assets. Many local communities do not have an up-to-date inventory of utility poles or what entities own those poles. In Lake County, Minnesota, Frontier Communications asserted ownership of utility poles in the town of Two Harbors after fiber had been strung on those poles. Unfortunately, the county's records had not been revisited in some time and Frontier was able to produce records put ownership in question. The project was significantly delayed; planners eventually moved more fiber underground to avoid many of those poles. Pole inventories and due diligence, as in Shutesbury, help avoid delays and unanticipated cost increases. (Read all about Lake County's project in our recent report, All Hands on Deck: Minnesota Local Government Models For Exanding Fiber Internet Access)

Small Town Volunteers in Massachusetts Begin Pole Inventory

Volunteers in Shutesbury will fan out this weekend to perform a "pole inventory blitz" reports the GazetteNet.com. The town of approximately 1,800 people sits near Leverett and faces many of the same difficulties with connectivity. 

Shutesbury and Leverett were working together a few years ago hoping to develop a solution to bring infrastructure to both communities. The two communities approached Verizon and Comcast asking for better connectivity, but their requests led to nothing. Eventually, Leverett became frustrated and broke out on their own. They are now deploying their own fiber network.

One of the first steps in determining the feasibility and costs to deploy a fiber network is accurately evaluating assets. Many local communities do not have an up-to-date inventory of utility poles or what entities own those poles. In Lake County, Minnesota, Frontier Communications asserted ownership of utility poles in the town of Two Harbors after fiber had been strung on those poles. Unfortunately, the county's records had not been revisited in some time and Frontier was able to produce records put ownership in question. The project was significantly delayed; planners eventually moved more fiber underground to avoid many of those poles. Pole inventories and due diligence, as in Shutesbury, help avoid delays and unanticipated cost increases. (Read all about Lake County's project in our recent report, All Hands on Deck: Minnesota Local Government Models For Exanding Fiber Internet Access)

Small Town Volunteers in Massachusetts Begin Pole Inventory

Volunteers in Shutesbury will fan out this weekend to perform a "pole inventory blitz" reports the GazetteNet.com. The town of approximately 1,800 people sits near Leverett and faces many of the same difficulties with connectivity. 

Shutesbury and Leverett were working together a few years ago hoping to develop a solution to bring infrastructure to both communities. The two communities approached Verizon and Comcast asking for better connectivity, but their requests led to nothing. Eventually, Leverett became frustrated and broke out on their own. They are now deploying their own fiber network.

One of the first steps in determining the feasibility and costs to deploy a fiber network is accurately evaluating assets. Many local communities do not have an up-to-date inventory of utility poles or what entities own those poles. In Lake County, Minnesota, Frontier Communications asserted ownership of utility poles in the town of Two Harbors after fiber had been strung on those poles. Unfortunately, the county's records had not been revisited in some time and Frontier was able to produce records put ownership in question. The project was significantly delayed; planners eventually moved more fiber underground to avoid many of those poles. Pole inventories and due diligence, as in Shutesbury, help avoid delays and unanticipated cost increases. (Read all about Lake County's project in our recent report, All Hands on Deck: Minnesota Local Government Models For Exanding Fiber Internet Access)

Small Town Volunteers in Massachusetts Begin Pole Inventory

Volunteers in Shutesbury will fan out this weekend to perform a "pole inventory blitz" reports the GazetteNet.com. The town of approximately 1,800 people sits near Leverett and faces many of the same difficulties with connectivity. 

Shutesbury and Leverett were working together a few years ago hoping to develop a solution to bring infrastructure to both communities. The two communities approached Verizon and Comcast asking for better connectivity, but their requests led to nothing. Eventually, Leverett became frustrated and broke out on their own. They are now deploying their own fiber network.

One of the first steps in determining the feasibility and costs to deploy a fiber network is accurately evaluating assets. Many local communities do not have an up-to-date inventory of utility poles or what entities own those poles. In Lake County, Minnesota, Frontier Communications asserted ownership of utility poles in the town of Two Harbors after fiber had been strung on those poles. Unfortunately, the county's records had not been revisited in some time and Frontier was able to produce records put ownership in question. The project was significantly delayed; planners eventually moved more fiber underground to avoid many of those poles. Pole inventories and due diligence, as in Shutesbury, help avoid delays and unanticipated cost increases. (Read all about Lake County's project in our recent report, All Hands on Deck: Minnesota Local Government Models For Exanding Fiber Internet Access)

Small Town Volunteers in Massachusetts Begin Pole Inventory

Volunteers in Shutesbury will fan out this weekend to perform a "pole inventory blitz" reports the GazetteNet.com. The town of approximately 1,800 people sits near Leverett and faces many of the same difficulties with connectivity. 

Shutesbury and Leverett were working together a few years ago hoping to develop a solution to bring infrastructure to both communities. The two communities approached Verizon and Comcast asking for better connectivity, but their requests led to nothing. Eventually, Leverett became frustrated and broke out on their own. They are now deploying their own fiber network.

One of the first steps in determining the feasibility and costs to deploy a fiber network is accurately evaluating assets. Many local communities do not have an up-to-date inventory of utility poles or what entities own those poles. In Lake County, Minnesota, Frontier Communications asserted ownership of utility poles in the town of Two Harbors after fiber had been strung on those poles. Unfortunately, the county's records had not been revisited in some time and Frontier was able to produce records put ownership in question. The project was significantly delayed; planners eventually moved more fiber underground to avoid many of those poles. Pole inventories and due diligence, as in Shutesbury, help avoid delays and unanticipated cost increases. (Read all about Lake County's project in our recent report, All Hands on Deck: Minnesota Local Government Models For Exanding Fiber Internet Access)