Scott Vanderlip can see Google’s headquarters from his house in the town of Los Altos Hills, California (pop. 9,000). But still, some of his neighbors struggle to access the online world that the tech company has helped shape.

“There are people in my town who actually have really no Internet options,” Vanderlip shared in a Zoom interview. This includes some households stuck with satellite connections that have low speeds, high latency, and restrictive data caps. “We are in Silicon Valley, and we have really bad pockets of [limited] broadband,” he continued.

Even the residents who could connect to AT&T or Comcast’s networks, such as Vanderlip, were dissatisfied with the monopoly companies’ poor service quality. So they created Los Altos Hills Community Fiber, a nonprofit mutual benefit corporation that’s bringing a local, high-quality connectivity option to the area.

Los Altos Hills Community Fiber, or LAHCF, owns and finances the local Fiber-to-the-Home network and recruits interested community members, while its technical partner Next Level Networks manages network operations and construction and provides residents with tools to help organize their neighbors. The arrangement gives LAHCF subscribers more say over how the network operates and what speeds they have access to, a stark difference from the antagonistic relationship that many national Internet service providers (ISPs) have with their customers.

“Anyone can do this,” said Next Level Networks COO David Barron in a phone interview. “You just need a few motivated people to organize, and you can be completely free of the telcos and cable operators.”

Money Can’t Buy Cable Upgrades

Comcast and AT&T are the major broadband providers in Los Altos Hills, but the lack of competition means there’s little incentive for providers to improve service quality, despite interest from subscribers. “Los Altos Hills sometimes is listed as the most affluent community in America, and we still have crap Internet service,” as a result of the ISPs’ reluctance to invest in network upgrades, explained Vanderlip.

Tucked away in Kishacoquillas Valley (also known as Big Valley) between Stone and Jacks Mountains lies a 120-foot repurposed HAM radio tower, now the base of operations for the Rural Broadband Cooperative (RBC), a group bringing fixed wireless to a rural Pennsylvania community. RBC remains one of the many groups around the country making use of community ties to address connectivity issues in places where monopoly Internet service providers have for decades refused to invest.

More Details

RBC’s effort began in 2017. When asked about bringing high-speed broadband to the area,  Comcast replied that it would need $80,000 to lay a line half a dozen miles long, according to one founding member of RBC. So the group — among them a retired professor, a former telecommunications manager, and a musician — formed the non-profit cooperative and moved forward with a different plan.

They leased a patch of land 1,900 feet up on the side of Stone Mountain with a view over the crest and a repurposed former HAM radio tower to bring low-latency fixed wireless Internet to the area. In total, the effort cost $60,000, with the money raised by the cooperative’s initial members. The tower itself is run by solar and wind, with a battery backup. The group’s backhaul connection comes from a 100 gigabit fiber line from Keystone Initiative for Network-Based Education and Research.

Most of those living within a 15-mile radius of the tower can receive service, with those lacking direct line-of-sight still eligible so long as they can establish a connection to neighbors with two or fewer degrees of separation.

Currently, RBC offers two tiers of service: a basic connection clocking in at 5 Megabits per second (Mbps) download and 1 Mbps upload for $40/mo, or a 25/3 Mbps connection for $75/mo. New customers also pay a one-time $300 setup fee. It’s a far cry from the $100/mo for 3 Mbps connection some area residents are stuck with.

Broadband Access in Rural PA

Overall, 79 percent of households would have to pay $3,000 apiece to fully fund FTTP construction costs.