Persistent attacks by the federal government on Internet affordability protections and social safety nets are directly resulting in a drop in overall broadband adoption, with large numbers of low-income Americans unable to afford modern connectivity — and the vast benefits it provides.

That was the message sent by local and national broadband researchers attending an informational meeting last month in Indiana, Pennsylvania before the Pennsylvania House Communications & Technology Committee.

Researchers noted that sustained efforts by the federal government across numerous fronts — from attacks on the social safety net to the Republican destruction of the FCC Affordable Connectivity Program (which provided $30 broadband discounts to more than 23 million households) are directly driving vulnerable populations away from Internet adoption.

Attendees noted that the One Big Beautiful Bill (OBBB) alone — which dramatically lowered taxes for U.S. corporations and the wealthy — is projected to reduce broadband connections by approximately 233,000 in Pennsylvania's lowest income quintile.

One attendee, Indiana County Commissioner Sherene Hess, pointed to 2024 data from public-benefit corporation Ready.net showing that Indiana County is among the least-connected counties in Pennsylvania, with 22 percent of county locations without broadband access.

According to notoriously unreliable FCC data (coverage and speed gaps are usually worse than the federal government claims), of the 103,986 “serviceable locations” in Indiana County, 23,049 locations are unserved and 3,927 locations are underserved — meaning they fail to meet FCC minimum broadband speed standards.

Hess combined data from the U.S. census and a 2022 United Way ALICE (Asset Limited Income Constrained, Employed) report to conclude that 46 percent of Indiana County was facing financial hardship, suggesting that $80 to $200 monthly Internet bills “create a choice between Internet service and other basic needs.”

Three years ago, the National Digital Inclusion Alliance (NDIA) ranked Cleveland as the worst-connected city in the United States (with more than 100,000 households).

City leaders are now using its American Rescue Plan funds to make that dishonorable distinction a thing of the past with a plan to invest $20 million to get the “Comeback City’s” digital future rockin’ n rollin’.

Although the city (pop. 383,000), home to the Rock & Roll Hall of Fame, is currently underserved by AT&T, Charter Spectrum, and T-Mobile, earlier this summer the city issued a Request for Proposals (RFP) that “seeks one or more partners” to help bridge Cleveland’s digital divide following a two-phased approach that first addresses the city’s immediate needs before tackling its longer-term strategic goals.

More specifically, the RFP details “the Phase I goals: ensuring that individuals who do not engage online can become full Internet users as quickly as possible, relying on digital adoption and affordable access strategies. (While) the Phase II goals (envision) —ubiquitous fiber optic connections and Smart City deployments.”

Or, as Cleveland Mayor Justin Bibb told Cleveland.com:

The first phase is on making sure on the short-term basis we connect as many families as we can to high-speed broadband, and the second phase will consist of making sure we lay fiber all across the city so we can be competitive, not just five years from now, but 20, 30 years from now, as a city and as a region.

Technically, the RFP that was issued is to fully implement the first phase of the city’s vision and set the table for the second phase. Work beyond the $20 million the city has set aside would require the issuance of a second RFP.

What is digital equity? And why is access to ubiquitous, reliable and affordable high-speed Internet service so vital? The technological issues involved can sometimes seem confusing, especially for those who came of age before the Internet fundamentally transformed how we interact.

That’s why the Institute for Local Self Reliance, with support from AARP, has created the Exploring Digital Equity Fact Sheet Series. The series contains six user-friendly, easy-to-understand fact sheets to help demystify the challenges associated with creating digital equity.

We are releasing the entire series today, while AARP will feature the fact sheets as part of its Livable Communities initiative, an effort to support neighborhoods, towns, cities and rural areas in creating safe, walkable streets; age-friendly housing and transportation options; access to needed services; and opportunities for residents of all ages to participate in community life. 

Both ILSR and AARP have created landing pages for the fact sheets as well. You can find our landing page here, and the fact sheet landing page for AARP here.

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The fact sheets series ultimately highlight how expanding Internet access to everyone who wants it isn’t an infrastructure problem alone. Achieving digital equity for everyone in a community is a multi-faceted endeavor, and requires engaging and activating an array of stakeholders. The Exploring Digital Equity Fact Sheet Series unpacks the issues, challenges, and opportunities today.